Information on cableway operation
In the following areas the wearing of a face mask is mandatory:
- In the gondola
- When using the sanitary facilities
- In the ski depots
- In the elevator tower at the parking lot Wangs
- In the shuttle buses
Guests aged 12 and over who do not wear a mask will not be transported. Guests who are excused from the mask requirement will be given an orange armband and will not be transported with other persons (except persons from the same household).
Please do not leave your used protective mask in the gondolas or in nature, but dispose of it properly. Waste containers are available in the station areas.
Limited number of persons
The passenger restriction for mountain cableway facilities has been lifted. This means that our lifts may once again be used at full capacity. However, we expressly reserve the right to limit the number of persons at the Pizolbahnen.
Contactless ticket purchase
Buy your ticket contactless whenever possible (see below for more information).
At our sanitary facilities, transport facilities and in the mountain restaurants and accommodations of the Pizolbahnen AG you will find sufficient hand disinfection equipment.
Cleaning and disinfection measures
The gondolas are disinfected daily.
In the ski depots, but also, for example, in our sanitary facilities and the elevator tower in Wangs, surface disinfection measures are also carried out daily.
The employees of Pizolbahnen AG and Pizol Gastro und Sport AG are trained in the protective measures and sensitized to the topic. Before starting work, all employees are daily performing body temperature measurements.
Every employee is given access to protective gloves, face masks and disinfectants.
What you can do for a safe cooperation
- Observe the obligation to wear a mask and always wear it if the prescribed minimum distance from other people cannot be maintained.
- Keep sufficient distance to strangers.
- Ventilate the gondolas during the ride.
- Observe the general rules of hygiene and wash your hands regularly.
- Do not leave your used protective mask in the gondolas or in nature, but dispose of them properly. Waste garbage cans are available in the station areas.
- Follow the recommendations and instructions of our staff on duty.
- If possible, pay cashless and use our webshop.
- If you have symptoms that could indicate a possible Covid-19 infection (fever, cough, sore throat, loss of taste/odor, ...), please stay at home or in your accommodation. Please contact the host of your accommodation or a doctor immediately.
Contactless ticket purchase
You can buy your ticket comfortably and safely from home. For example, you can load the ticket onto an existing chip card from the Pizol or your SwissPass card. Then you can march directly through the turnstile. If you do not have such a card, you will receive a voucher which you can exchange for a ticket at the ticket machine using the QR code.
go to the web shop
On site you can also buy your ticket at the ticket machine and pay directly with your card. Please note, however, that you cannot buy tickets at the ticket machine for local fares. Reduced fares with Half-Fare Card/GA are only possible with the red SwissPass card. Furthermore, you can only pay by card (debit card, credit card, Postcard, AMEX) at the ticket machines. The surfaces of the ticket machines are regularly disinfected.
The ticket offices are still available. Please pay your ticket cash-free whenever possible.
Gastronomy of the Pizolbahnen AG
A certificate obligation applies in the restaurants. The check whether a certificate is available is checked in our establishments at the first contact of the service staff with the guests at the table. Until the certificate is checked, there is a mask obligation. If a guest cannot show a certificate, they may not be served and must be asked to leave the establishment. Children and young people under the age of 16 are exempt from the certificate requirement.
In the outdoor area, access without a certificate is still possible. This is in compliance with the 1.5 meter distance. If a guest has to go to the toilet, which is located in the indoor area, he must wear a mask.
Accommodations of the Pizolbahnen AG
In the rooms there is no certificate obligation. However, a certificate must be presented for consumption in the indoor area of the restaurant. Guests without a certificate can consume all meals as a take-away offer in their room. They are required to wear masks indoors and the distance rules must still be observed.
Due to the current situation, the cancellation conditions for the accommodations of the Pizolbahnen AG (vacation apartments in Haus Edelweiss and rooms as well as dormitories in Berghotel Gaffia) have been adjusted. Until further notice, the following cancellation conditions apply, under which the tenant can withdraw from a booking at any time under the following conditions:
- Up to 15 days prior to arrival: CHF 100.00 handling fee
- 14 to 0 days before arrival, no-show: 100% of the rental price
This rule applies to guests who are afraid to travel, have tested positive or are in quarantine. We recommend that you close a private travel insurance contract.
If a guest is no longer able to enter Switzerland due to an entry ban, the mutual claims will expire.
Clean & Safe
Dense forests, clear lakes and fresh mountain air: Switzerland as a travel destination offers not only pure nature but also safety and a good health system. Under the patronage of Switzerland Tourism, Swiss tourism associations have launched the "Clean & Safe" trust campaign. A common label indicates that the service providers take the protection of guests and employees seriously and take special measures to ensure that you have a safe stay in Switzerland. We are part of "Clean & Safe".