Provisions on data privacy

Please read our provisions on data privacy carefully before continuing Persons who visit the website www.pizol.com of Pizolbahnen AG accept the conditions below.

Introduction

Pizolbahnen AG, represented by its CEO Klaus Nussbaumer, operates the website www.pizol.com and is responsible for the the collection, processing and utilisation of your personal data. Pizolbahnen AG is therefore also responsible for ensuring that all data processing is carried out in accordance with the applicable law.

We attach great importance to the protection of your personal data. We take the subject of data protection seriously and pay attention to the security of your data. We comply with all the applicable statutory regulations, in particular the Swiss Federal Data Protection Act (DPA) and the Ordinance to this Act (DPAO) as well as the provisions of the Swiss Telecommunications Act (TA). Insofar as applicable ,we also comply with the provisions of the General Data Protection Regulation (GDPR) of the European Union.

We feel it is important for you to know what personal data we collect on you, how this is done, how this data is processed and for what purposes. By using this website you are giving your consent to all this data processing as understood by Art. 6 Para. 1 lit. a GDPR. Please therefore read through the following information carefully.

1. What data do we process if you visit our website?

If you visit our website we temporarily store each access in a log file. The following data is automatically recorded in this context:

the IP address of the requesting computer
the date and time of the access
the name and URL of the downloaded file
the website from which the access was made
your computer’s operating system and that of the browser you use
the country from which you accessed the site and your browser’s language settings
the name of your Internet Access Provider

This data is collected and processed to enable use of our website (establishment of a connection), to guarantee the system’s security and stability , for improving our Internet offering and for internal statistical purposes. The IP address is used in particular to record your visit and make default settings (e.g. language) based on this visit. The IP address is also stored so we can respond appropriately to attacks on our network infrastructure. It is for all these purposes that we have a justified interest in this data collection and processing in accordance with Art. 6 Para. 1 lit. f GDPR.

Finally, we would like to draw it to your attention that we also use so-called cookies, tracking tools and social media plug-ins for visits to our website (you will find further information on these in Sections 5 to 8) and that collected data can be forwarded to third parties in Switzerland and/or abroad (you will find further information on this in Sections 9 and 10).

2. What data do we process if you use the Pizolbahnen AG contact form?

You have the option of using a contact form on our website in order to get in touch with us. Some of the data entries are mandatory, whilst other data is voluntary:

Title (mandatory)
First name and surname (mandatory)
Company name (voluntary)
Address (Street, house number , postcode and town (mandatory))
Telephone number (voluntary)
Email address (mandatory)

We will mark the relevant mandatory data. If this information is not supplied it can hinder the provision of our services. The notification of other information is voluntary and has no effect on the use of our website. We only this data to reply to your contact enquiry in the best way possible and on a personalised basis. This is also in our justified interest in accordance with Art. 6 Para. 1 lit. f GDPR. You can withdraw your consent to this data processing at any time. This is explained in more detail in Section 12.

3. What data do we process if you subscribe to our Newsletter?

You have the option on our website to subscribe to our Newsletter. You need to register for this. As part of the registration process you have to provide the following data:

Email address (mandatory)

These details are necessary for processing the data.

NIGANO IT e.U. assists us in sending out our Newsletter. You will find the provisions on data privacy of NIGANO IT at https://nigano.com/datenschutzerklaerung. Please also read through these provisions on data privacy carefully. Our Newsletter can also contain a so-called web beacon or similar technical tools. A web beacon is an invisible graphic, 1x1 pixel in size, which is linked to the user ID of the respective Newsletter subscriber.

Recourse to corresponding services enables us to analyse whether the emails containing our Newsletter have been opened. It also enables the click behaviour of the Newsletter recipient to be recorded and analysed We use this data for statistical purposes and to improve the content and structure of the Newsletter. This enables us to improve the targeting of the information and offers in our Newsletter towards the individual interests of the respective recipient. The web beacon is deleted if you delete the Newsletter. If you want to disable tracking pixels in our Newsletter , please adjust your email programme settings so that no HTML is displayed in messages.

By registering, you are giving us your consent to process the data supplied for the regular dispatch of the Newsletter to the address you have given us, as well as for the statistical analysis of the user behaviour so we can improve the Newsletter. This consent forms the legal basis for the processing of the above-mentioned personal data in accordance with Art. 6 Para. 1 lit. a GDPR. The above-mentioned analysis purposes also constitute our justified interest in accordance with Art. 6 Para. 1 lit. f GDPR.

A link is shown at the end of each Newsletter via which you can unsubscribe from the Newsletter at any time. If you de-register, all your related data in our system will be deleted.

4. What happens to your data if you make a booking, order or reservation with third parties via our website?

Our website contains various options for making bookings or reservations , requesting information material or other services. The corresponding services are normally rendered by third parties. Where necessary, the data collected will be forwarded to these third parties. This involves for example the following data:

Title and/or company name
First name and surname
Address (street, house number, postcode, town, country)
Other contact details (email address, telephone number)
Credit card or other payment data (data is stored exclusively on the server of the payment provider)

The relevant mandatory details are marked in each case. This involves information which is necessary for being able to deliver the booking services. The provision of other information is voluntary and has no effect on the use of our website or the booking services. We would also like to draw your attention to the fact that the data you enter is normally also collected directly and stored by the provider of a booking service and/or forwarded to the provider by us. Insofar as the provider of a booking service then independently further processes the collected data, the provisions on data privacy of the respective provider shall apply and we would ask you to also consult these. The legal basis for this data processing lies in the fulfilment of a contract in accordance with Art. 6 Para. 1 lit. b GDPR.

5. Which of your data will be collected and processed for advertising purposes?

In the section below, we would like to show you which of your data is collected and processed for advertising purposes and how this is done. All of this data processing is carried out on the basis of a justified interest in accordance with Art. 6 Para. 1 lit. f GDPR, in this context our interest lies in particular in the analysis and evaluation of the use of our website. By using our website you are also giving us your consent to this data processing in accordance with Art. 6 Para. 1 lit. a GDPR.

5.1 Creation of pseudonymous user profiles

Data which we collect on you if you visit our website is analysed. So-called cookies may also be used for the corresponding processing (for more details see Section 6). The analysis of your user behaviour can lead to the creation of a so-called user profile. The user data is only combined with pseudonyms, but never with non-pseudonymous personal data.

In order to facilitate personalised marketing in social networks, we incorporate so-called remarketing pixels from Facebook and Twitter. If you have an account with an incorporated social network and on the date you visit the website are logged in to this network, this pixel links the site visit with your account. If you wish to prevent this link being created you must log-out from your respective account before visiting the site. You can also create further settings for the advertising in the respective social networks in your user profile.

5.2 Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. («Google»). Google Analytics uses so-called «cookies», text files which are stored on your computer and enable you to carry out an analysis of the use of the website. The information generated by the cookie on your use of this website (including your IP address) is transferred to a Google server in the USA where it is stored. Google will use this information to analyse your use of the website, to compile reports on the website activities for the website operator and to render services connected with the use of the website and the Internet. Google may also transfer this information to third parties if this is a legal requirement or insofar as third parties process this data on behalf of Google. On no account will Google link your IP address with other Google data. You can prevent cookies from being installed through a corresponding setting in your browser software ; we would however point out that in this case you may not be able to fully utilise all the functions of this website. By using this website you agree that the data collected on you can be processed by Google in the manner described above and for the above-mentioned purpose.

As a user of this website, you herewith acknowledge that the operator of this website , its vicarious agents, representatives, affiliated companies, managing directors , management, employees and shareholders accept no liability in connection with the collection, transmission, processing and analysis of the above-mentioned data and consequently no claims of any kind for damages in this respect can be asserted against these natural persons and legal entities.

6. What are cookies and what are they used for?

Cookies are small data elements that can send a website to your browser to assist you better in the use of database-supported systems. You do however have the option to adjust the settings in your browser in such a way that it informs you when you receive a cookie or automatically rejects it. This means you can personally decide whether or not to accept it.

7. What are social media plugins and what are they used for?

The social media plugins described below are used on our website. The plugins on our website are disabled as standard so they don’t send any data. By clicking on the corresponding social media button you enable the plugin. If these are enabled your browser establishes a direct link with the servers of the respective social network as soon as you download one of our websites. The content of the plugin is transmitted from the social network straight to your browser which incorporates it into the website. The plugins can be subsequently disabled by clicking on them. You will find further important information in the respective data privacy policies of the social networks listed below.

7.1 Facebook

Social plugins from Facebook are used on our website to enhance the personalisation of our web presence. This is an offering from the US company Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.

We use the «Like» button in this context. By incorporating these plugins, Facebook receives information that your browser has downloaded the corresponding page of our website, even if you do not have any Facebook account or are currently not logged into Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA where it is stored.

If you are logged into Facebook, Facebook can directly assign the visit to our website to your Facebook account. If you interact with the plugins , for example by clicking the «Like» button, the corresponding information will also be transmitted directly to a Facebook server in the USA where it is stored. The information will also be published on Facebook and displayed to your Facebook friends.

Facebook can use this information for advertising and market research purposes and for the demand-based design of the Facebook pages. To this end, Facebook creates user, interest and relationship profiles , e.g. in order to analyse your use of our website in respect of the adverts merged-in for you on Facebook, to inform other Facebook users about your activities on our website and to provide additional services associated with the Facebook usage.

If you do not want Facebook to assign data collected via our website to your Facebook account you must log-out of Facebook before visiting our website. For details on the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and settings options in this respect, please refer to Facebook’s information on data privacy.

7.2 Twitter

You can see the Twitter plugins (tweet button) on the Twitter logo on our site. You will find an overview on the tweet button under the following link http://dev.twitter.com/. If you have enabled social plugins a direct link will be established between your browser and the Twitter server. This informs Twitter that you have visited our site using your IP address. If you click on the Twitter «tweet button» whilst you are logged into your Twitter account, you can link the content on our pages to your Twitter profile. This will enable Twitter to assign the visit to our pages to your user account. We would point out that as the site provider we are not informed about the content of the data transmitted or its use by Twitter. You can find further information on this under the following link http://twitter.com/privacy.

If you do not want Twitter to be able to assign the visit to our pages please log-out from your Twitter user account.

8. Is data forwarded to third parties?

We only forward your personal data to third parties if you have given your express consent or if there is a legal obligation to this, or if this is required for the assertion of our rights, in particular for the assertion of claims arising from the relationship between you and Pizolbahnen AG. In addition, we forward your data to third parties insofar as this is required within the framework of the use of the website, for the provision of the services you request as well as for the analysis of your user behaviour as described above.

Insofar as this is required for the above-mentioned purposes, the data can also be forwarded abroad. If our website contains links to third party websites, after clicking on this link Pizolbahnen AG has no further control over the collection, processing, storage or use of personal data by third parties and, insofar as this is legally permissible, accepts no responsibility or liability for this.

9. Is data transmitted abroad?

9.1 General

Pizolbahnen AG is also authorised to forward your personal data to third parties (i.e. contracted providers) abroad insofar as this is required for the data processing described in this data privacy policy. These third parties are subject to data privacy to the same extent as ourselves. If the level of data protection in a country does not meet the level applicable in Switzerland or Europe, we will obtain a contractual obligation from the third party to ensure that the protection of your personal data always meets the level of protection applicable in Switzerland or the EU.

9.2 Transmission of data to the USA

For the purpose of completeness, we would like to point out that in the USA the US authorities employ monitoring measures which generally allow for the storage of all personal data on all persons whose data has been transmitted to the USA from Switzerland. This is done without differentiation, restriction or exemption, on the basis of the pursued aim and without any objective criteria, enabling the US authorities to access the data and subsequently use it for very specific, strictly limited purposes which is used to justify the intervention associated both with the access to this data and its use. We would also like to point out that in the USA there is no legal recourse allowing you to access the data relating to you or to have data corrected or deleted and/or no effective legal protection against the general rights of access of US authorities.

We feel it is important to draw your attention to this legal and factual situation so that you can make a correspondingly informed decision on giving your consent to the use of your data.

We would also like to draw the attention of users domiciled in a member state of the EU to the fact in the view of the European Union, the USA does not provide a sufficient level of data protection – on the basis, amongst other things, of the issues mentioned in this section.

Insofar as we have explained in this data privacy policy that the registered offices of data recipients (such as e.g. Google, Facebook and Twitter) are located in the USA, we will not guarantee, either through contractual provisions on these companies or through ensuring the certification of these companies under the EU-US-Privacy Shield, that our partners will be able to provide an appropriate level of protection for your data.

10. Data security and confidentiality

We employ appropriate technical and organisational security measures in order to protect your personal data stored with us against manipulation, partial or total loss and against unauthorised access by third parties. Our security measures are improved on a continual basis to reflect the state-of-the-art.

It is important for you to keep your payment information (especially credit card data) confidential at all times. We recommend closing the browser once you have ended your communication with us, particularly if you use a computer jointly with other persons.

We also take internal company data protection very seriously. Our employees and contracted service companies have been obligated to secrecy and compliance with the provisions of the Data Protection Act.

11. Storage of data

We only store personal data for as long as is necessary

in order to use the above-mentioned tracking, advertising and analysis services within the scope of our justified interests;
in order to provide the services that you have requested or for which you have given your consent, to the extent specified above;
in order to meet our statutory obligations.

We store data connected with the conclusion or performance of a contract for a longer period as this a stipulated requirement of our statutory storage obligations, as contained for example in accounting regulations and tax law. Under these regulations, business correspondence, contracts concluded and receipts must be stored for up to 10 years. Insofar as we no longer require this data for the implementation of the services for you, the data will fundamentally be blocked. This means that the data can then only be used for accounting and tax purposes.

12. information on personal surveillance

Photo and video surveillance

In order to guarantee the safety of passengers and cable car operations, and to prevent the misuse of tickets, the access areas are also monitored temporarily by a video system. This is indicated by signs. The passenger agrees to video surveillance and the recording of pictures. The recording is made solely for the purpose of safeguarding the rights of the house and the operational security interests. The data will be deleted immediately if they are no longer required to achieve the purpose. The relevant provisions of the Data Protection Act will be observed.

Photo comparison

Please note that for the purpose of access control, a reference photo of the lift ticket holder is taken when passing through a turnstile equipped with a camera for the first time. This reference photo will be compared by the lift personnel with the photos taken each time a camera-equipped turnstile is passed.

The reference photo will be deleted immediately after the lift ticket has expired, the other photos will be deleted within 24 hours after passing through the turnstile.

13. Your rights

You have the right to request information on your personal data stored with us, free of charge. You also have the right to have incorrect data corrected and your personal data deleted, providing this is not in contravention of any statutory storage obligation or contradicts permission which allows us to process the data. Under Articles 18 and 21 GDPR you also have the right to demand a limit on the data processing and not to allow your data to be processed. You also have the right to demand that we return the data that you have sent to us (right to data portability). On request, we will also notify a third party of your decision. You have the right to be sent the data in a standard file format.

If data processing is based on your consent, you can revoke this consent at any time.

You can contact us for the above-mentioned purposes via the email address info@pizol.com. You can also inform us what should happen with your data after your death by giving us corresponding instructions. We can, at our discretion, require proof of identity to process your request. If you contact us we will endeavour to reply as quickly as possible and take the steps you requested.

If you are domiciled in an EU state, you have the right to complain to a Data Protection Supervisory Authority at any time.

14. Copyright and trademark rights

The entire content of the www.pizol.com website is copyright protected. All rights are owned by Pizolbahnen AG (hereafter referred to as the author) or third parties. The elements on the www.pizol.com website are only freely accessible for browsing purposes. The copying of the material or parts thereof in any written or electronic form whatsoever, is only permitted with the inclusion of express reference to www.pizol.com. The reproduction, transmission, modification, linking or use of the www.pizol.com website for public or commercial purposes without the prior written consent of the author is prohibited.

The various names and logos on the www.pizol.com website are registered, protected trademarks. No part of the pizol.com website is designed in such a way as to constitute the granting of a licence or a right of use of an image, a registered trademark or a logo. The downloading or copying of the pizol.com website or parts thereof does not constitute the transfer of any rights whatsoever to software or elements on the pizol.com website. The author reserves all rights to all elements on the www.pizol.com website, with the exception of rights belonging to third parties.

15. No guarantee

Although the author has taken every care to ensure the reliability of the information contained on the www.pizol.com website on the date of publication, neither the author nor his/her contractual partners gives an express or implied assurance or guarantee (including to third parties) regarding the accuracy, reliability or completeness of the information on www.pizol.com. Opinions and other information on the pizol.com website can be changed at any time without prior notice.

The author accepts no responsibility for the functions on the www.pizol.com website and gives no guarantee that the functions will not be interrupted or that the www.pizol.com website or the respective server is free of viruses or other harmful elements.

16. Liability restriction

Any liability of the author (including for negligence) for direct, indirect or consequential losses resulting from accessing the elements of the www.pizol.com website or its use or the inability to access or use these elements or arising from the linkage with other websites, is excluded.

17. Links to other websites

The www.pizol.com website contains links to third party websites which may be of interest to you. Enabling these links might take you away from the www.pizol.com website or extracts from third party websites might be displayed within the environment of the www.pizol.com website. The author has not carried out any checks on the third party websites linked to the www.pizol.com website and is not responsible or liable in any way whatsoever for the content or functioning of these third party websites. This applies regardless as to whether you leave the www.pizol.com website when enabling a link or whether the display appears within the the environment of the www.pizol.com website, even if, in the latter case, a third party website is not readily visible to the information provider. The establishment of this link or visiting of third party websites is carried out exclusively at the user’s risk.

18. General

This page was last amended on 18. June 2020. If you have any questions or comments on our legal notices or data privacy please contact us by going to datenschutz@pizol.com.